Showing posts with label Career Tips. Show all posts
Showing posts with label Career Tips. Show all posts

Nine hot Asian banking jobs with skyrocketing salaries in 2014

If you’re looking for a banking role in Hong Kong or Singapore, don’t expect a huge uptick in the job market next year.
Headhunters in the Asian financial hubs tell us they aren’t expecting a bumper 2014, while a new survey by recruiters Astbury Marsden points to falling candidate confidence in Singapore.
But there are some banking roles in Asia that will be genuinely in demand in 2014 – here’s our pick of the region’s most sought-after jobs, where candidates can expect pay rises of 15% or more.

1) IPO execution

Attention unemployed i-bankers: IPO execution roles will be hot in Hong Kong next year, according to Marlene Chan, a senior consultant at headhunters Capital People. “The expectation of the IPO market is positive for 2014 and hiring will become more aggressive because many banks will face a shortage of staff in ECM due to massive layoffs in 2012 and 2013. People who speak native Mandarin will be especially in demand and will get the highest pay rises,” she added. Another headhunter said Deutsche Bank, JPMorgan and HSBC will be hiring in ECM in Hong Kong, as will the Chinese banks.

How to stop customers from silently leaving your bank and going to a rival brand?

Many studies have shown that customers have relationship with multiple financial institutions at any given point in time. While strategies have been designed to hold on to the complaining customers and even convert them into a brand promoter, the difficult task is to identify customers who are unhappy, do not complain and are moving business to other banks. Analytics gives information on such customers post facto, which may a bit too late to retrieve the relationship in most cases. Would like you to share your thoughts on how to handle this.

The Best Banking And Finance Internships For 2014

The 35-40 interns lucky enough to be picked for the small, highly selective summer program at Evercore Partners EVR -0.46% get 10 weeks of intense, hands-on experience at the $760 million (revenues) investment banking firm. Working on teams as small as three people, they handle acquisitions, restructurings, recapitalizations, divestitures, partnerships and joint ventures. The work includes prepping for and going to client meetings, financial modeling, due diligence and actual execution of transactions. Ten of the interns are MBA students, all of whom work in New York. There are also 25-30 undergraduates, some of whom work in the firm’s offices in Houston, Toronto and London.
All of the interns work with two mentors, a junior investment banker who advises on day-to-day questions and a senior banker who tracks the intern’s career goals. Because the program is so tough to get into and the summer work so substantive, the company makes job offers to 90% of its interns at the end of their stints, says Randi Brown, Evercore’s recruiting manager and vice president of human resources. Almost all the interns who are offered jobs, accept, say Brown. The program pays a competitive salary, she adds, though she won’t reveal numbers.
The serious work, mentoring, healthy compensation and likelihood of a job offer, put Evercore at the top of a new ranking of banking and finance internships, released yesterday by career website Vault. Evercore also ranks in fifth place on Vault’s list of overall internships. For the top ten banking and finance internships, see our slideshow below. For our story on the 10 best overall internships, click here.

Vault has been publishing an annual internship directory since 1993.What used to be available in hard copy is now all online. To compile this year’s list of the top ten in various categories, it sent surveys to 500 of the 1,000 programs in its directory. This year, 140 companies responded. Vault also collected surveys from some 7,700 interns. It only evaluated programs where at least 10 interns returned questionnaires. Roughly 100 internships made that cut. In banking and finance, Vault rated many top firms, including Goldman Sachs and JPMorgan Chase JPM +0.42%. Those two didn’t rank in the top ten (Citigroup C +1.31% didn’t return Vault’s survey and hence was not ranked).Though Vault’s list isn’t comprehensive, we think that the programs it picked are all great ones worth considering.

Vault asked interns to rate their experience, on a scale of 1-10, in five areas: quality of life, compensation and benefits, interview process, career development and full-time employment prospects.
In second place in the banking and finance category: Northwestern Mutual. One of the oldest internship programs, it’s been running since 1967. It’s also one of the largest. The $25 billion (revenues) Milwaukee-based insurance and financial services firm hires 3,400 interns a year for anywhere from 14 weeks in the summer, to a full year, though interns who work during the school year tend to put in part-time hours averaging 10-20 a week. Interns can work in any of 350 locations across the country, though school-year interns are inevitably in college towns like Madison, WI or Tucson.
The pay is attractive–$2,000 per semester plus commissions on any products interns sell. Commissions typically range from $2,000-$5,000 per semester. Add it all up and if an intern works for a year, they can make upwards of $21,000.

What sets Northwestern Mutual’s program apart is that before they start work, interns must pass their state’s life and health insurance licensing exam. The tests aren’t easy. They require 20-30 hours of training, either in the classroom or online, plus another 15 hours of study. The exam itself takes two hours. “To get this internship you don’t just sit and answer questions in an interview,” says field internship director Michael Van Grinsven. Most applicants start with an initial interview with Northwestern Mutual. If they get a green light, they prep and take the exam. Once they have their credentials, they do the work of full-time employees, meeting prospects to explain the company’s products, researching clients’ needs, and explaining various retirement, education and insurance planning options. At the outset they work with mentors, but once they feel confident, they go to client appointments alone. Some interns also study and take what’s called a Series 6 exam, which gives them the option to sell more complex financial products like variable annuities. Northwestern Mutual offers jobs to roughly a third of its interns.

How to teach your kids about money

Warren Buffett is one of the most famous billionaires in the world. He also loves sharing his advice with kids as part of his Secret Millionaires Club. Here, he answers five questions, including what he thinks the biggest mistake is that parents make when teaching their kids about money and how he learned about money.
Do you think most parents do a good job teaching their kids about money? 
Most parents know how important it is to teach kids about money and managing it properly. There was a study many years ago questioning how to predict business success later in life. The answer to the study was the age you started your first business impacted how successful you were later in life. Teaching kids sound financial habits at an early age gives all kids the opportunity to be successful when they are an adult.
What do you think is the biggest mistake parents make when teaching their kids about money?
I think parents need to start teaching kids about the importance of managing money at an early age. Sometimes parents wait until their kids are in their teens before they start talking about managing money when they could be starting when their kids are in preschool.
What made you want to launch the Secret Millionaires Club? What do you hope kids get out of it?


Source: SMCkids.com
There are a number of educational programs out there, but there are not many programs that teach about Financial Literacy at an early age. Secret Millionaires Club can help kids develop the right habits that will serve them well for the rest of their life. If this program can have some effect on youngsters and help them develop better habits on money, it can have a major impact on their life when they are older.
Where did you learn about money?
My dad was my greatest inspiration. He was my hero when I was 6 and he is still my hero now. He is an inspiration to me in every way. What I learned at an early age from him was to have the right habits early. Savings was an important lesson he taught. I had all kinds of small businesses when I was growing up. When I was 6, I started my first business. I bought a six-pack of Coke for 25 cents and sold the cans for a nickel apiece. I also sold magazines and gum door to door.
What is the best lesson you've taught your own kids about money?
I taught all of my kids the lessons taught in Secret Millionaires Club. They are simple lessons that are meant for business and for life.
—By Warren Buffett
Warren Buffett is the chairman and CEO of Berkshire Hathaway. Follow him on Twitter@WarrenBuffett.

Warren Buffett’s Partner Teaches 12 Steps To Financial Freedom

Jorge Paulo Lemann, the richest citizen in Brazil, isn’t exactly a household name, just not yet. But he controls some of the biggest brands in the world, and I am sure you and many other consumers are quite familiar with them. Along with his partners, Lemann is in charge of some of the biggest brands such as Heinz ketchup, the whopper and Budweiser beer.
Recently, when partnering with billionaire investor Warren Buffett, Lemann made headlines once again. This time he made headlines for being part of the largest deal in the history of the food industry. I’m talking about the $23 billion acquisition of Heinz.
Warren Buffett was very excited to partner with Lemann, saying “this is my kind of deal in my kind of partner… I want to learn more about Brazil and Jorge [Paulo Lemann] is a great professor,” said Warren Buffett in an interview with Brazilian Magazine EXAME.
In 2011, a speech to students was organized by Jorge Paulo Lemann’s foundation, Estudar, which provides young Brazilian students with merit-based colleges looking to study in universities such as Harvard. Lemann is an intensely private individual, and often a media-shy billionaire worth $17.8 billion. In this speech he reveals 12 principles that brought him to his own financial success. They are:
1. Dream Big.
“I always say, to have a big dream requires the same effort as having a small dream. Dream big!”
“Maybe I was accepted to Harvard only because of my tennis skills since I definitively had no great academic achievements. I was 17 and only thought about surfing and playing tennis. I had almost never left Rio de Janeiro and had never been to the United States. Suddenly, I was at Harvard, that place so full of ideas. In my freshman year, I was forced to read Plato and Socrates. I was learning things I had never even heard before. Up to that point my biggest dreams were to surf bigger waves or win a tennis championship.”
Jorge learn that it was important to shoot for the stars, just like many of the other students were doing while attending Harvard.
2. Choose partners well.
“The three short years I spent at Harvard, where I lived with excellent people, taught me not only that I must know how to choose my partners but also that choosing excellent partners is a skill you can learn. Obviously, when you spend time with the best, you learn how to choose among them.”
Lemann recognizes how important it is to be among the best. During the 1990s, he was chair of the Latin American advisory board of the New York Stock Exchange, and he was also nominated to the board of Gillette, the razor maker, where he met Warren Buffett.
While at Banco Garantia, Jorge worked with Marcel Herrmann Telles, who began as a trainee at the company, as well as Carlos Alberto Sicupira, and individually met while he was surfing in Rio de Janeiro. This trio soon became inseparable and have been making major transactions together ever since.
3. Develop your own long term vision.
“In our bank Garantia we [Lemann, Sicupira and Telles] developed the basic ideas that are part of every single business we engage in. Some of the decisions we made, such as leaving financial companies and buying industrial/commercial companies, [like Burger King and AB Inbev, Budweiser makers] were based on the vision we set up 20 years ago.”
The things you do today will have affects many years to come. Do not limit yourself with short-term decisions. Great ideas will have a much bigger effect than any temporary fact.
4. Always try to get better. You can always improve.
“You have to be always trying to do something better, or improve yourself all the time.”
Does this seem a little bit overwhelming to you? Well, it might be better if you focus on the first three principles in the beginning. Things will get a lot easier once you are in the habit of constantly improving on your big dream, and you surround yourself with the right people and obtained a long-term vision.
5. Develop your own method to achieve the results you want.
“Look at the four or five essential points of any issue. I’ve always tried to nail questions down to what is essential. Most of our companies have a maximum of five goals and employees working for us also have 5 personal objectives.”
“I developed a system for choosing new classes [at Harvard]. I interviewed former students and professors before signing up for any classes. I also found out that previous exams were available in the library. Soon, I realized that professors usually repeat their questions. This methodology allowed me to know exactly what I would learn before signing up for any class.  It also helped me to change my status from one of the students with the worst grades to a top student while taking six or seven classes per semester instead of only four as most of my peers. I graduated when I was only 20 and was on the dean’s list.”
6. Simple is always better than complicated. Be careful with too much theory.
Einstein once told us: “If you can’t explain it to a six year old, you don’t understand it yourself.”
Try your best to look for simplicity, and also do your best to explain things in a very simple way.
7.  Ethical behavior is the best long-term strategy.
“I have learned that the ethics of the so-called markets can be different from what we learn at school. In day-to-day life you have stimulus to behave unethically, but in the long term it always pays off to be ethical.”
“There are some basic principles that are embedded in every company I have a stake in.”
8. Meritocracy
If you perform the best then you should certainly be rewarded the best.
9. Ownership: It is fundamental to have partners. Always work with people who are also owners.
Retaining talent is an incredibly hot topic in this day and age, and that’s especially true with businesses of all sizes. It doesn’t matter if it’s a start up or a multinational organization. If you look at principles eight and nine, it’s obvious that they go together.
To put it simply – it’s important to surround yourself with the best people. But it’s important that the best people want to be with you and work with you as well. In order to keep the best close to him, Lemann chose to imitate the same method of Goldman Sachs by rewarding his best executives at bank Garantia with company shares of stock.
10.  Take risks.
“A lot of people study too much, but to do the exceptional you need to take risks.”
“You need to do more than only study. When I was on vacation from Harvard, I would go back to Brazil and enjoyed my summer break playing tennis and surfing. I was always looking for the biggest wave.”
“Every two or three years there would be a storm and some huge waves would show up on Copacabana beach. We were used to surfing only 3- or 4 meter-high waves, but those were at least three times higher. My friends knew it was almost impossible for me to surf such huge waves, but I decided I would do it. I went for it and experienced the maximum adrenaline ever; I felt blood running fast all through my body.”
“For me that was enough. It was dangerous, too dangerous. I mention this story because I think that in life it is important to take some risks. In college we usually don’t learn how to measure risks, we only learn theoretically, but in general college teaches you not to take risks. However, in life, you have to risk.”
Here are some other excellent quotes about risk:
He who risks and fails can be forgiven. He who never risks and never fails is a failure in his whole being. – Paul Tillich
If you are not willing to risk the unusual, you will have to settle for the ordinary. – Jim Rohn
It seems to be a law of nature, inflexible and inexorable, that those who will not risk cannot win. – John Paul Jones
11. Know thyself.
Make sure you focus on what you do best. You need to focus on your main strengths.
Is the opportunity there for you to do your best each and every day? Do not let your natural talent go to waste. We all have our own unique combination of personal skills and capabilities. Do not spend lots of time working on your weaknesses or looking for shortcuts. You need to develop your strengths instead.
You’re not going to be everything to everyone. The best way to achieve excellence is to do what you do best for the majority of the day.
12. Get your hands dirty
“The best way to learn anything is by doing it.”
Lemann ended his speech by reminding us of the importance of being among the best, and he said, “I am ready to help, on one way or another, anyone who was accepted to Harvard.”

10 Ways to Get Rich

Warren Buffett's

With an estimated fortune of $62 billion, Warren Buffett is the richest man in the entire world. In 1962, when he began buying stock in Berkshire Hathaway, a share cost $7.50. Today, Warren Buffett, 78, is Berkshire's chairman and CEO, and one share of the company's class A stock worth close to $119,000. He credits his astonishing success to several key strategies, which he has shared with writer Alice Schroeder. She spend hundreds of hours interviewing the Sage of Omaha for the new authorized biography The Snowball. Here are some of Warren Buffett's money-making secrets -- and how they could work for you.

1. Reinvest Your Profits: When you first make money in the stock market, you may be tempted to spend it. Don't. Instead, reinvest the profits. Warren Buffett learned this early on. In high school, he and a pal bought a pinball machine to put in a barbershop. With the money they earned, they bought more machines until they had eight in different shops. When the friends sold the venture, Warren Buffett used the proceeds to buy stocks and to start another small business. By age 26, he'd amassed $174,000 -- or $1.4 million in today's money. Even a small sum can turn into great wealth.

2. Be Willing To Be Different: Don't base your decisions upon what everyone is saying or doing. When Warren Buffett began managing money in 1956 with $100,000 cobbled together from a handful of investors, he was dubbed an oddball. He worked in Omaha, not Wall Street, and he refused to tell his parents where he was putting their money. People predicted that he'd fail, but when he closed his partnership 14 years later, it was worth more than $100 million. Instead of following the crowd, he looked for undervalued investments and ended up vastly beating the market average every single year. To Warren Buffett, the average is just that -- what everybody else is doing. to be above average, you need to measure yourself by what he calls the Inner Scorecard, judging yourself by your own standards and not the world's.

3. Never Suck Your Thumb: Gather in advance any information you need to make a decision, and ask a friend or relative to make sure that you stick to a deadline. Warren Buffett prides himself on swiftly making up his mind and acting on it. He calls any unnecessary sitting and thinking "thumb sucking." When people offer him a business or an investment, he says, "I won't talk unless they bring me a price." He gives them an answer on the spot.

4. Spell Out The Deal Before You Start: Your bargaining leverage is always greatest before you begin a job -- that's when you have something to offer that the other party wants. Warren Buffett learned this lesson the hard way as a kid, when his grandfather Ernest hired him and a friend to dig out the family grocery store after a blizzard. The boys spent five hours shoveling until they could barely straighten their frozen hands. Afterward, his grandfather gave the pair less than 90 cents to split. Warren Buffett was horrified that he performed such backbreaking work only to earn pennies an hour. Always nail down the specifics of a deal in advance -- even with your friends and relatives.

5. Watch Small Expenses: Warren Buffett invests in businesses run by managers who obsess over the tiniest costs. He one acquired a company whose owner counted the sheets in rolls of 500-sheet toilet paper to see if he was being cheated (he was). He also admired a friend who painted only on the side of his office building that faced the road. Exercising vigilance over every expense can make your profits -- and your paycheck -- go much further.

6. Limit What You Borrow: Living on credit cards and loans won't make you rich. Warren Buffett has never borrowed a significant amount -- not to invest, not for a mortgage. He has gotten many heart-rendering letters from people who thought their borrowing was manageable but became overwhelmed by debt. His advice: Negotiate with creditors to pay what you can. Then, when you're debt-free, work on saving some money that you can use to invest.

7. Be Persistent: With tenacity and ingenuity, you can win against a more established competitor. Warren Buffett acquired the Nebraska Furniture Mart in 1983 because he liked the way its founder, Rose Blumkin, did business. A Russian immigrant, she built the mart from a pawnshop into the largest furniture store in North America. Her strategy was to undersell the big shots, and she was a merciless negotiator. To Warren Buffett, Rose embodied the unwavering courage that makes a winner out of an underdog.

8. Know When To Quit: Once, when Warren Buffett was a teen, he went to the racetrack. He bet on a race and lost. To recoup his funds, he bet on another race. He lost again, leaving him with close to nothing. He felt sick -- he had squandered nearly a week's earnings. Warren Buffett never repeated that mistake. Know when to walk away from a loss, and don't let anxiety fool you into trying again.

9. Assess The Risk: In 1995, the employer of Warren Buffett's son, Howie, was accused by the FBI of price-fixing. Warren Buffett advised Howie to imagine the worst-and-bast-case scenarios if he stayed with the company. His son quickly realized that the risks of staying far outweighed any potential gains, and he quit the next day. Asking yourself "and then what?" can help you see all of the possible consequences when you're struggling to make a decision -- and can guide you to the smartest choice.

10. Know What Success Really Means: Despite his wealth, Warren Buffett does not measure success by dollars. In 2006, he pledged to give away almost his entire fortune to charities, primarily the Bill and Melinda Gates Foundation. He's adamant about not funding monuments to himself -- no Warren Buffett buildings or halls. "I know people who have a lot of money," he says, "and they get testimonial dinners and hospital wings named after them. But the truth is that nobody in the world loves them. When you get to my age, you'll measure your success in life by how many of the people you want to have love you, actually do love you. That's the ultimate test of how you've lived your life."

From Manager to Leader

Ask anyone and they'll tell you. There's a difference between managers and leaders.
Ask them what that difference is and they may have a bit more difficulty. Suddenly the words become amorphous and undefined. Somehow leadership is an intangible - a charismatic component that some people have and others simply don't. That's why, according to the ubiquitous "they", it is such a rarity.
Wrong.
The difference between being a manager and being a leader is simple. Management is a career. Leadership is a calling.
You don't have to be tall, well-spoken and good looking to be a successful leader. You don't have to have that "special something" to fulfill the leadership role.
What you have to have is clearly defined convictions - and, more importantly, the courage of your convictions to see them manifest into reality. Only when you understand your role as guide and steward based on your own most deeply held truths can you move from manager to leader.
Whether the group you oversee is called employees, associates, co-workers, teammates or anything else, what they are looking for is someone in whom they can place their trust. Someone they know is working for the greater good - for them and for the organization. They're looking for someone not only that they can - but that they want to - follow.
Because it is only when you have followers -people who have placed their trust in you - that you know you have moved into that leadership role. And the way you see it is that your organization is transcending all previous quality, productivity, innovation and revenue achievements. You're operating at such a high level of efficiency that you're giving budget back to the corporation - and you're still beating your goals.
You're achieving what you always dreamed could be achieved. And not only that, but it's actually easier than you thought.
Because you're a leader. Because the classic command and control management model - which, contrary to popular belief still applies even in our most progressive 21st century companies - is no longer in play. Sure, controls are in place. Sure, you're solving problems that arise.
But it's not just you alone. You have the people in whom you've put your trust - and who have happily and safely reciprocated - to help you create organizational success.

First Steps

Where to start? Begin by discovering exactly what your convictions are. Clarify and codify for yourself what you believe in. Then, take a nice step back and see how those beliefs are playing out in the organization as it stands today.
Don't start with an organizational assessment based on the numbers or your opinions about others. This is not about "them." This is all about you.
Ask yourself:
  • What is important to me? What are my values, beliefs, ethics?
  • How am I demonstrating those values, beliefs and ethics every day?
  • Is the larger organization designed to support my values, beliefs and ethics?
  • Where are the disconnects ¡V within my immediate organization and for myself with the larger enterprise?
  • What can I do to change how I behave with my immediate organization to demonstrate my belief in them?
  • What additional assistance do my employees need to succeed ¡V and how can I ensure that they get everything they need and more to create personal and organizational success?
Realistically, you'll go through this process not once, but many, many times. This is a periodic reality and cross-check to see how you're doing in your own context and, as you begin making changes, in the larger context.
Because, while you can and should expect yourself and your immediate organization to make changes, you cannot - and should not - expect the larger organization to immediately respond or follow suit. This is a personal journey designed to assist you in being more - and helping those whose lives you touch to be more. Give the organization time. It'll get there. It's just a little bit slow.

What's Next?

As you identify your convictions and begin aligning your behaviors with those convictions, you are going to need to take steps to build a collaborative culture based on where you're going.
To do that, seek input from your employees about what they need and what their dreams are for their jobs and the larger organization. (They have them, you know). Talk to internal and external customers and suppliers about their needs. Find out what more and what else you can be and do to create success.
Enroll and engage in conversation and communication. Sit back. Listen. Take in as much as you can. Look for trends and themes. Find out where the possibilities are - the connects and disconnects that you can effect.
Be more. Be all those things you always believed about yourself - and usually bring to the rest of your life.
Leaders aren't made or born. Leadership is a choice - a belief in and commitment to everything that is good and noble within you.
Be a leader.

Networking Better than office politics

No matter how you look at it your success in business depends on your ability to successfully network. Some people consider networking "office politics" and avoid it, but there is much more to it.

Communicate Up and Down The Ladder

Successful networking means being able to communicate effectively with your peers and your bosses, but also with your employees. Let's start at the bottom.
You will never make it to the top of the management ladder without the support of the employees below you. These are the people who do the work, the people whose efforts and motivation determine your success or failure. To be promoted, you must succeed at your current position and you can not succeed at your current position without the efforts of the people who work for you.
In addition to simply doing their work, or even doing it well so you look good, your employees are also a good networking source. Many employees know other employees in other departments and they all talk. Some may even know other managers. The conversations your employees have with these other people can have a direct impact on your advancement within the company. Imagine if one of your employees tells a friend in the company, "My boss is a real jerk. He doesn't know what he's doing and doesn't listen". A different employee says of his boss, "I'd hate to lose her as my boss, but she'd be great in the VP spot". Which person do you think is more likely to get promoted?
Your peers are competing with you for promotion, but they are also critical to your success. The higher you go in your career the more your success will depend on your ability to work across functional lines. That means you need to establish good working relationships with your peers. Whether your peers help you out of friendship, self interest, or fear doesn't really matter, but guess which one is the most dependable.
Ultimately, your selection for promotion to a higher level depends on your boss or someone higher in the organization. The more this senior executive thinks of your capabilities and your style, the more likely you are to get promoted.

How To Network Successfully

Some networks are built on fear, suspicion, intrigue and back stabbing. These can work, of course, and are the basis for what we usually refer to as "office politics".
Other networks are based on meeting each others' needs and wants. When the different members of such mutual benefit networks get some benefit out of the network they will continue to work to support each other and advance the success of the members of the network - at least until it interferes with their own needs.
Finally, there are networks of friends. They do what they can to help each other, without any concerns for their own benefit, just because they are friends.
There are two things you need to be aware of as you build your networks at work:
  • Most networks are a blend of all three types: politics, mutual benefit, and friends and
  • It is critically important to know which one(s) make up any of your networks.

Types of Successful Networks

You can build your network based on any of the three types, depending on your personal style and preferences. If you are comfortable in the back-stabbing world of office politics, if you excel at blind-siding others, if you want to get ahead by shoving others aside go for it. It is a method that has worked for many people in the past and undoubtedly will continue to work.
If you feel more comfortable in a world where peers treat each other as professionals and work together for mutual benefit until the end then that should be the type of network you build.
  • Get to know your peers.
  • Figure out what they need to succeed.
  • Help them be more successful in their job.
  • Let them know what you need.
  • Be professional and collegiate.
  • And recognize that in the end you may have to watch out for yourself.
If you prefer to build friendships and to depend on those friends at work as your network, then that is the type of network you should build. It is the most secure network, the most dependable network, but the one that takes the longest to build.
  • Cultivate friends at work as you do elsewhere.
  • Earn their trust and friendship.
  • Trust them and be friends.
  • Be open and candid about what you need and want in your career.
  • Ask them for their help and advice in getting ahead.
  • And be prepared to support one of them who may get promoted ahead of you.

Real Networking Success

Let me share with you my choice of business network. It may not work for you and perhaps I could have done better with a different system.
I was in my third job before I won a corporate MVP award. I was 40 before I became a VP. I have not yet been CEO of a multi-national conglomerate. But in the end, I'm happy with my career success. It came from my hard work and talent and not from my ability to step on others. It was built on my ability to network; to successfully communicate with people at all levels as I advanced up the corporate ladder.
I have always built my networks first as mutually beneficial professional networks. But over time, my peers, my bosses, and my employees have become more than that. Many of them have become friends with whom I have worked at different companies. Some are very good friends, even beyond the work world. I depend on this network, based on mutual respect and friendship, when I need advice. I call on them when I have a problem. If I need a recommendation regarding a new employee, I can usually run it past one of them or their networks. When I need a connection into a hiring manager, my network of peers/friends can usually find me that connection.

Bottom Line

Build whatever type of network or combination of type will work best for you:
  • Political
  • Mutual benefit or
  • Friends.
Invest the time in your network to make it work for you. You can not get ahead without other people. Figure out how you want them to be involved in your success and go for it. And good luck.

Employee Coaching: When To Step In

A lot has been written about why managers should coach employees. A lot also has been written on how to coach employees. You can find many articles on the Pygmalion Effect and the Galatea Effect, which explain how employee coaching works. Very few articles help you know when to coach employees. That's what this article does.

Before Coaching Employees

Most of the time, a manager should not coach their employees. To understand that statement, it helps to know what employee coaching is and what employee coaching is not. Giving employees the knowledge and skills they need to perform their job tasks is not employee coaching; that is employee training. On the other hand, employee coaching is an on-going process of helping employee identify and overcome the hurdles that prevent them from excelling at their jobs.
Note that employee coaching involves helping employees identify solutions to their performance barriers. You are not coaching your employees when you tell them what to do.

When Not To Coach Employees

Before you can effectively coach employees you must know that they are properly trained and that they know what is expected of them. These are the times to NOT coach employees:
  • Their training is not complete
    When an employee has not been completely trained it is a waste of your time and theirs to try to coach them in those aspects of their job. If they have been properly trained in part of their job, you can coach them in that part, but not in the areas where they have not yet been trained. Do the training first. Then do the employee coaching.
  • They do not know what is expected of them
    It is pointless to coach employees who don't know what is expected of them and know how that is measured. Remember that employee coaching is designed to help them overcome performance barriers. If they don't know what performance is expected of them they won't know how to get there. Set clear objectives for your employees. Then do the employee coaching.
  • When you are in a hurry
    Employee coaching takes time. When you are in a hurry, you will not do a good job. You will not take the time to help them identify solutions, but will be more likely to just tell them what to do. Make time to do it right. Then do the employee coaching.
  • When you are angry or upset
    When you are upset, you won't exhibit the enthusiasm and friendliness you need to be effective as an employee coach. You may not be fair or equitable. You may give even subtle signals to the employee that could undermine the coaching you have been doing up to this point. Get your emotions in check. Then do the employee coaching.
In the first part of this article we discussed what employee coaching is and what it is not. We listed times when a good manager would continue to monitor employee behavior, but would not step in and coach their employees. Other times, a good manager must step in and coach.

When To Coach Employees

We need to let people to make their own mistakes so they can learn from them. We can train them and advise them, which will help some of the time, but actual experience is often the best teacher. A good manager, therefore, will hang back and resist the impulse to jump in every time an employee encounters difficulty. A good manager will always monitor what their employees are doing, (See Management 101 for more on "monitoring") but will not intervene to coach their employees except in the following circumstances.
  • Their current behavior poses a threat to themselves or someone else
    When an employee is doing something that could cause harm to themselves or someone else, you have to step in. This is one instance where you can't let someone "learn from their mistakes". You need to provide coaching. Rather than tell them the solution, suggest a couple of alternatives and let the employee figure out which is best. Make sure they understand why the behavior they were planning is inappropriate.
  • There are ethical or legal ramifications of their actions
    You can't allow employees to do things that are illegal and you shouldn't allow them to do anything unethical. Whether their planned behavior is illegal/unethical because of intent or ignorance, you can't allow it. As with dangerous behaviors, provide alternatives, let them decide, and explain why the planned behavior was a poor choice.
  • They are hurting their team membership
    You need your employees to work together as a team. If one member of the team is doing something that will cause the others to exclude him or her from the team, you have to step in. If an employee always takes credit for the teams' work, you need to coach them. If an employee in a close area, like cubicles, always yells into the phone and disturbs those around him, you have to step in and help him find a different behavior.
  • They are repeating failed behaviors
    When employees have repeatedly tried to solve a problem, and their solution isn't going to work, you need to step in. Often we try something and it fails. We try it again to make sure we did it the way we meant to and it still fails. If they keep trying, they aren't learning and you need to coach them.
  • The impact on the company financials is severe
    Almost any mistake is going to cost the company money, either directly or in lost profits. You can't step in every time an employee might make a mistake just to save money. Consider it an investment in the employee's learning and development. However, if their planned action would have a significant negative effect on the company financially, you have to step in. You have a responsibility to the company to protect its fiscal assets that is as great as the responsibility to develop its human assets. Provide the employee with alternative behaviors, let them figure out the appropriate choice, and explain why you had to step in.

Managing this issue

Knowing when to let an employee make a mistake they can learn from and when you need to step in and coach them is a balancing act. You have to balance their opportunity to learn and grow against the harm they could do to themselves, their team, and the company. The more confident you are in your own abilities, the more you will be able to let your employees make their own choices. Remember, you role in coaching employees is to help them find the right behavior, not just tell them what to do.

Dealing With Difficult Employees

All managers will have to deal with difficult employees during their careers. First, there will always be difficult employees. Second, it's your job as the manager to deal with them. If you don't deal the problem, it will only get worse.

Why Are Difficult Employees Like That?

Difficult employees are that way simply because it is a behavior that has worked for them in the past. They may not know any other behavior or they may choose this behavior when they think it will be most effective. You will be successful in dealing with difficult employees only to the extent that you can make these undesirable behaviors no longer effective for them. In many ways, it's like dealing with children. If every times a child screams, its parents give it candy, what will the child do when it wants candy? It will scream, of course. The same is true for the employee who "blows up" whenever anyone disagrees with him. When he does that people stop disagreeing with him and he thinks he has won.

How Can A Manager Deal With Difficult Employees

  • Evaluate
    It is important when dealing with difficult employees to act quickly. Often you will need to act almost immediately to neutralize a dangerous situation. However, it is always appropriate to think before you act. Clearly if an employee comes to work with a gun, you will need to act more quickly than when someone complains that another employee is always taking credit for her work. In either case, take the appropriate amount of time to evaluate the situation before you act. You don't want to make it worse.
    Recognize that most employees can be "difficult" from time to time. This can be caused by stress on the job or away from it. Some employees are difficult more often than others. It is not always your least-productive employees who are difficult. So take a moment to evaluate each situation for the unique situation it is.
  • Do your homework
    Always act on facts. Don't base your actions on gossip or rumor. The person spreading the gossip is a difficult employee in their own way. If you have not seen the inappropriate behavior yourself, look into it. Ask the people reportedly involved. Collect all the facts you can before you act.
    Don't use the fact that you haven't seen the inappropriate behavior as an excuse to delay doing something. It is important to act promptly.
    Make sure you aren't part of the problem. It will be much more difficult to remain calm and impartial in confronting the difficult behavior if you are partly responsible. If that's the case, be sure you acknowledge your role in it, at least to yourself.
  • Develop a plan
    You're a manager. You know the value of planning. This situation is no different. You need to plan the timing of the confrontation. You need to select a quiet, private place where you won't be interrupted. You need to decide whether you need to have others, like an HR representative, present in the meeting. Plan the confrontation and then make it happen.
When you have prepared, it is time to act. You do not need to act impulsively, but you must act quickly. The longer an inappropriate behavior is allowed to continue, the harder it will be to change it or stop it.
  • Confront the problem
    Don't put it off. It may not be pleasant, but it's an important part of your job. It will not "fix itself". It can only get worse. You have planned this confrontation. Now you need to execute.
  • Deal with the behavior, not the person
    Your goal is to develop a solution, not to "win". Focus on the inappropriate behavior; don't attack the person.
    Use "I" statements like "I need everybody on the team here on time so we can meet our goals" rather than "you" statements like "you are always late".
    Don't assume the inappropriate behavior is caused by negative intent. It may be from fear, confusion, lack of motivation, personal problems, etc.
    Give the other person a chance to develop a solution to the problem. They are more likely to "own" the solution if they are at least partially responsible for developing it.
  • Try to draw out the reasons behind the behavior
    As you talk with the difficult employee, actively listen to what they say. Stay calm and stay positive, but remain impartial and non-judgmental. Ask leading questions that can't be answered in one or two words. Don't interrupt.
    When you do respond to the difficult employee, remain calm. Summarize back to them what they just said, "so what I understand you are saying is", so they know you are actually listening to them.
    If you can find out from the difficult employee what the real source of the inappropriate behavior is, you have a much better chance of finding a solution.
Sometimes these confrontations will go smoothly, or at least rapidly, to a conclusion. Other times it will require several sessions to resolve the problem.
  • Repeat as necessary
    Minor problems, like being late for work, you may be able to resolve with a simple chat in your office with the employee. An office bully, who has used that behavior successfully since elementary school, may need more than one confrontation before a solution can be reached. Be patient. Don't always expect instant results. Aim for continuous improvement rather than trying to achieve instant success.
  • Know when you are in over your head
    Sometimes the underlying issue with a difficult employee will be beyond your capabilities. The employee may have psychological problems that require professional help, for example. Learn when to keep trying and when to refer the employee to others for more specialized help. Your company may have an EAP or you may need to use resources from the community.
  • Know when you are at the end
    While the goals is always to reach a mutually acceptable solution that resolves the difficult employees inappropriate behavior and keeps your team at full strength, sometimes that is not possible. When you reach an impasse and the employee is not willing to change his or her behavior then you need to begin terminations procedures in accordance with your company's policies.

Coming to a Solution

The desired result from confronting a difficult employee's inappropriate behavior is an agreed upon solution. You know that this inappropriate behavior will continue unless you and the employee agree on a solution. The employee needs to know what is inappropriate about their behavior and they also need to know what is appropriate behavior. The need for a manager to communicate clearly is always high. It is especially important in these situations. Make very sure the employee understands the requirements and the consequences.

Cookie Cutter Managers Substance Over Style

She told me, "Everyone raved at our holiday cookie exchange at work about how cute my cookies were, but they were the worst I'd ever made. Almost tasted like sawdust. What does that say about my co-workers?" What it says is that some people are more focused on style than on substance.

Why Substance Matters

Why does that matter to smart manager like you? It matters because it shows you a clear way to get ahead in your career by passing over the cookie cutter managers. The managers who value style over substance may do well at first, but without substance their careers will dead end. You have to produce in order to succeed.

Style Elements of Success

These are things a manager can do to get ahead. They are good, but they are not enough by themselves.
  • Dress the part - you want to look better than the people below you.
  • Be visible - stand out in the crowd, but in a good way.
  • Get "face time" with your boss - find ways to be around him/her.
  • Communicate well - impress with how well you write and how well you speak.
  • Be confident - project an image of confidence in your own abilities, even if you don't always feel it.

Substance Elements of Success

Here are some things to focus on to add substance to what you do. These are the traits that will keep you moving ahead.
  • Deliver on your promises - always exceed expectations
  • Be an includer - bring others into the discussion AND the decision
  • Be consistent - dependable, but not rigid.
  • Do the math - make plans and schedules. Use technology to increase productivity.
  • Be a motivator - your success depends on your people exceeding their best. Give them the motivation to do so.
  • Be ethical - demand proper conduct from yourself and those around you.

Moving Up In Management

Getting promoted from a management position to a higher-level manager position is similar to any other promotion with one exception. You have to demonstrate that you are ready for the new job. You have to prove you are the best candidate. You have to beat out the competition. In addition, though, you have to have someone ready for the job you would be leaving.

Be Qualified

Before you can be promoted, you have to be fundamentally qualified. No boss will promote you into a managerial position if he/she does not believe that you have what it takes to be successful in that job.
  • Do you have the skills?
  • Do you have the experience?
  • Do you have the training?
Can you picture yourself in the new role? Can others picture you succeeding in that role? Then you have to prove that you are the best choice from among all the qualified candidates.

Be The Best Candidate

Depending on the position and the company, it is likely that there are several candidates who are qualified for any open managerial position. If you want the position, you will have to prove that you are the best candidate.
  • What makes you more qualified than the other candidates?
  • What makes you a better choice for the company that the others?
  • Why will your boss’s job be easier if you are chosen for the position?
You may be qualified for the new job, but that isn’t enough. You have to be the most qualified and you have to prove that to the hiring manager.

Be Replaceable

Any Promotion will require you to meet the criteria above. However, to be promoted from one managerial position to a higher one, you will also have to show that that you can be replaced. Your current boss is not going to let you be promoted (he or she will not recommend or support you) if your promotion will make his/her life harder.
If there is no one ready to step in and take over your current management position your chances of getting promoted are much less. So if you want to get promoted you must take a risk. You must train and develop one or more of your subordinates to be ready to move up when you leave.
The risk, of course, is that one of them may take your job before you are ready. But part of a manager’s job is the ability to manage risk. In this case, you manage the risk by being better at your job than they are. So if you want to be promoted to a higher-level managerial position, you must train you own replacement.

Be Promotable

If you are a manager, and you want to be promoted, be sure you:
  • Are qualified
  • Are the best candidate
  • Prove you are the best candidate
  • Have a suitable replacement ready

www.bankerjobs.asia is coming!