You did everything right. You were accessible, you met every
deadline, you handled every task and you even boosted the company's bottom
line. That promotion you've been eyeing should be yours.
Well, maybe not. Nearly everyone has been passed over for a job
they "deserved." If and when that happens there are five important
steps to take, according to career counselors.
Take Care of Your Emotions
A career setback can trigger depression and anger. The first thing
to do is take a deep breath, according to Susan Whitcomb, president of Career
Coach Academy and author of 30-Day Job Promotion. Whitcomb recommends doing
something right away to take care of yourself, whether it's a spa
retreat, yoga class or long walk in the park. "If you have the time,
your favorite activity might give you the momentum to bounce back," she
says.
Ask What, Not Why
Once you're back in better spirits, schedule a meeting with the
decision maker, who may or may not be your direct supervisor. Then ask what,
not why, Whitcomb says. "If you ask why you didn't get the promotion, you
put the manager in defensive mode," she says. "Instead ask what it
would it take to be promoted in the future. That makes you look like a team
player." Take notes and get specifics in the meeting as well.
Be Visible and Proactive
The more people who know about your capabilities and ideas, the
more likely you'll move up. Especially if you're a low-key workhorse, begin to
let your light shine. That means building cross-functional work teams when
appropriate and updating your manager's manager on your accomplishments.
Be Honest with Colleagues and Supervisors
Jane Cranston, an executive career coach and managing director of
ExecutiveCoachNY.com, says it's OK to admit you're disappointed -- just don't
be whiny or petulant. "You should also inform your coworkers that you
didn't get the promotion and that you're looking forward to working with the
person who got it," Cranston says. "And don't bad-mouth the person
who got the job over you, even with a thinly veiled insult."
Do Some Soul-Searching
"Ask yourself if you really wanted the job, and if you did,
why," Cranston says. "Some reflection could open you up to new
possibilities and jobs you hadn't considered."
Both Whitcomb and Cranston urged using the setback as a chance for
personal and professional growth. "It's hard to look at the big picture,
but it's important to try," Cranston says. "Maybe they did the right
thing by not promoting you. Don't think that life is out to get you but rather
that life is giving you an opportunity to learn. That takes a lot of
humility to accept."
